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WE ARE IN DANGER OF BECOMING TRADERS
"Getting close to the customer is a winner"
- These days we tend to sell quality by pointing out the technology used or the brilliant computer aided design.
- The faster you can resolve the problem the better.There maybe some cost involved but benefits last forever.
- We look to increase customer loyalty by giving more than is expected.It need not always be money.
- When things do go wrong , we have a tremendous opportunity to build customer loyalty by quickly and effectively setting things right and resolving the problem.